Putting our decades of manufacturing management expertise to work for your ongoing success, we offer all the services you need to maximize the benefits from your Kenandy Social Manufacturing applications. From getting you up and running in weeks to keeping you at peak performance, Kenandy services deliver whatever you need, whenever you need it.

Get the most from Kenandy Customer Support with the plan that's right for your specific business needs. Whether you choose our Standard or Premier support, you can rest assured that we've got you covered with the expert assistance that keeps your business operating at peak efficiency.

• Standard Support, included with each license, provides:
  • Online case submission
  • Phone support during local business hours
  • Standard 2-business-day query response
  • Unlimited use of Kenandy Getting Started and reference guides

• Premier Support, for faster and more comprehensive coverage, includes:
  • Priority case queuing and routing
  • 24x7 phone support
  • Fast 2-hour response time
  • Unlimited use of Kenandy Getting Started and reference guides

Kenandy Implementation Services get you up and running in the manufacturing cloud—quickly, easily, painlessly. We help you through the complete process, from mapping and loading existing data through integration of purchasing and inventory transactions with your existing financial systems. This includes loading all active data for GL accounts, item master, inventory locations and balances, engineering data and assemblies, open work orders, suppliers and cross-reference information, open purchase orders, order forecasts, and sales. It also includes integration of transactional feeds with your financial system of record. Contact your account representative and team with Kenandy to build an implementation plan and get started on your move to the cloud.

Have additional needs for integration with existing applications and systems within your operations? Our consulting services partners provide professional services for advanced development and integration with your other manufacturing systems, including designing specific reports and dashboards for your specific industry and operations, building custom objects for vertical industry needs, integration with warehousing, shop floor control, logistics, transportation, and other supply chain applications. Contact your account representative for help finding the right partner for your needs.