Big Heart Pet Brands + Kenandy: In Awe of the Possibilities!

Tillman_Big_Heart_Cloud_ERPBig Heart Pet Brands (formerly Del Monte Corporation and now part of the J.M. Smucker Company) is the largest standalone producer, distributor, and marketer of premium-quality, branded pet food and snacks in the United States, with annual sales of $2.3 billion. Their industry-leading products include such perennial pet favorites asMilk-Bone®9Lives®Gravy Train®Kibbles ‘n Bits®Meow Mix®, and Natural Balance®.

They needed a more agile, state-of-the-art system – one that could not only help them cost-effectively simplify their current systems’ complexity, but could also automate manual processes and better accommodate corporate plans for growth. Big Heart found what they needed with Kenandy.

“One of the main reasons we selected Kenandy was that we wanted a flexible system that easily adapts to business changes, such as new acquisitions, while also offering enterprise-class capabilities,” explains Dave McLain, Senior Vice President, Chief Information Officer, and Chief Procurement Officer at Big Heart Pet Brands.

Big Heart consolidated some 90 legacy applications onto the Kenandy ERP cloud and the Salesforce1 Platform. They are now running their entire operations on the new cloud system, including their corporate financials, five manufacturing facilities, and 11 warehouse operations, as well as connecting directly to more than 20 co-packer facilities and Big Heart customers across the country.

Following an agile implementation methodology – with Kenandy and Big Heart teaming to progressively configure the system in functionality-focused “sprints” – the transition to Kenandy was not only remarkably smooth and efficient, it also was on time and on budget, a feat that is all too rare for projects of this scale and scope.

From day one of the transition, Big Heart was able to automatically process hundreds of sales orders, purchase orders, production orders, shipments, receiving, internal transfers, and all accounting functionality.

Dan Raven, a consultant hired by Big Heart to help implement Kenandy, wrote a personal blog about his experience. He is impressed with the product and the power of the platform. He writes, “Now, with Kenandy ERP experience on the Salesforce Platform, I am in awe of the possibilities.”

To find out more, please read his blog.


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